Write to urgent@playerlagbe.com about
- bKash charged you but the booking or game was not confirmed
- Someone else has access to your account
- You cannot get into the turf for a slot you booked, starting soon
- A safety incident at a turf booked through PlayerLagbe
Include in your email
- 1Your account phone number
- 2The bKash TrxID or payment reference, if it is about a payment
- 3The turf, date and slot time, if it is about a match
- 4A phone number we can call you on right now
Faster elsewhere
- Everyday questions and complaints: support@playerlagbe.com
- Refunds for a cancellation: refund@playerlagbe.com
Frequently asked questions
What should I do if bKash charged me but my PlayerLagbe booking failed?
Email urgent@playerlagbe.com with your bKash TrxID and account phone number. A charge without a confirmed booking is either completed or refunded in full to the same bKash account.
What should I do if my PlayerLagbe account is hacked?
Email urgent@playerlagbe.com from the address on your account and say what changed. PlayerLagbe will never ask you for your OTP, password or bKash PIN.
Is there a phone number for urgent PlayerLagbe issues?
Yes: +880 1850-861206, Sunday to Thursday, 10 am to 6 pm Bangladesh time. Outside those hours, email urgent@playerlagbe.com.
All PlayerLagbe contacts
Customer supportsupport@playerlagbe.comRefundsrefund@playerlagbe.comUrgent issuesurgent@playerlagbe.comPrivacy & dataprivacy@playerlagbe.comTurf partnersturf@playerlagbe.comApp supportapp@playerlagbe.comSay hellohello@playerlagbe.comGeneral informationinfo@playerlagbe.comCareerscareer@playerlagbe.comHRhr@playerlagbe.com